Promeneur
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10 Posts
No signal and no technical visit
Dear support,
My modem turns on but it doesn’t connect to the network.
Yesterday I wrote the problem in the Messenger channel and no answer. Then I went to the store at Chaussée d'Ixelles to report it and they scheduled a visit for the same afternoon. Nobody appeared though.
It is unfair to pay regularly for the service and don’t have it.
Community Accepted Solution
roylion15
Top Expert
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48.9K Posts
il y a 3 ans
Hello, there are no voo officials present on Sundays and holidays on the forum. You must call the technical service at 078/505050.
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Gilles N
Officiel VOO
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4.2K Posts
il y a 3 ans
Hi @Santos Junior,
I'm sorry for the delay before answering you but as previously stated, we are not active on Sundays and holidays.
I see that you had contacted the technical department the same day and that the problem was solved directly.
Have a nice day,
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